Toxic Upper Management - Crew Member Five Guys Employee Review

1.0
20 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Managers and crew at store level were great and honest people.

Cons

Horrible toxic attitude from upper management whhich expected unrealistic targets with no financial benefit. Managers were frequently targeted for not meeting sales despite them not having any control over store advertising or footfall. Very poorly run HQ throwing out seemingly random and bad ideas to combat a drop in sales. Big loss in benefits for the lowlevel workers across the past 4 years.

Explore other reviews about Five Guys

5.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Friendly environment that feels like family

Cons

Low wages compared to competition

4.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They will teach you everything you need to be successful. They have much higher standards than most places, one of the few places I'd have no problem eating at any location. They'll make sure you have everything you need to meet those standards, especially once you get to a management level. They have corporate trainers and the GM at my location was also great. I'm a GM at a different place now and my experience here left me well prepared me for that position.

Cons

Pay. That's the only reason I left, I would have stayed with the company if I could have gotten a raise and I would definitely return if they offered something comparable to what I'm making elsewhere.

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