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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Average - Customer Service Firstsource Solutions Employee Review

      3.0
      21 May 2025
      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      Good to earn incentives as it is unlimited

      Cons

      Salary is very less without incentives

      avatar
      Firstsource Solutions Response
      1y
      Thank you for sharing your feedback! We're glad to hear that you appreciate the unlimited incentive opportunity — it's designed to reward high performance and provide earning potential beyond fixed compensation. Salary is aligned with market standards and also varies based on experience and role requirements. Rotational shifts and split week-offs are determined by business and client requirements, but we do try to manage them fairly and with advance communication.

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      23 Jun 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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