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Firstsource Solutions

Engaged employer

Disappointed Loyal Employee. - Senior Customer Service Representative Firstsource Solutions Employee Review

1.0
28 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Not exactly pros, but I respect the time and job at the organisation where I got exposure to lots of opportunities, got to make good friends and overall great memories:)

Cons

The Salary that you get here not even enough for you to survive, the management is there just for the sake of being present in the organisation. Gave 2+years of my time to the organisation but got nothing in return. In-fact they made me quit on a bad note. Disappointed!

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Firstsource Solutions Response
1y
Thank you for taking the time to share your detailed feedback about your experience with our organization. We're glad to hear that you found opportunities for personal and professional growth during your time with us, and that you were able to form meaningful relationships with your colleagues. We understand that the salary offered may not have met your needs, While our compensation structure is designed to align with company standards, we are committed to reviewing it to ensure we remain competitive and supportive of our employees' financial needs.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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