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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      BCBS - Healthcare Customer Service Representative Firstsource Solutions Employee Review

      1.0
      13 Dec 2022
      Healthcare customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Fully remote work and training offered. You don’t have to be on camera for training.

      Cons

      Training is about 3 months long. There is a lot of information to take in so the days are really jam packed. Also, they need to up the pay. $14/hr starting in 2022 is absurd.

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      23 Jun 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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