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Firstsource Solutions

Engaged employer

Good - Senior Customer Service Associate Firstsource Solutions Employee Review

5.0
16 Apr 2021
Recommend
CEO approval
Business outlook

Pros

Nice staffing is very good

Cons

Applying for leaves not good

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Firstsource Solutions Response
5y
Thanks for taking the time to share your positive experience. We are happy to know that you recommend us as an employer and that you are enjoying the workplace practices. As you will know, all employees are entitled to avail leaves basis their working pattern using the attendance management tool, which is mutually convenient to them and the business. We understand that the needs of today’s workforce have changed as they experience the rapid evolution of technology. We are committed to modernizing technology to help employees communicate, collaborate and work more efficiently. In case of any urgent circumstances, employees can make their request in writing to their Managers and HR team explaining the reasons. Please connect with your HR team to discuss your specific concerns so they can be addressed quickly. Wishing you a fulfilling career with Firstsource!

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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