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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Excellent customer support with smooth processes - Customer Support Executive Firstsource Solutions Employee Review

      5.0
      24 Jun 2026
      Customer support executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Firstly, the company provides the best support to customers and offers great deals and promotions. The process is smooth and easy to follow, and it is based on advanced technology. The service is reliable, with high-quality picture and sound, and customers are regularly updated with proper care and support.

      Cons

      There are not many disadvantages, as the company provides good services and also takes care of its employees.

      avatar
      Firstsource Solutions Response
      3d
      Thank you for taking the time to share your feedback. We are pleased to hear that you appreciate the strong customer support, smooth processes, use of advanced technology, and the overall reliability of services. It is also encouraging to know that you feel the organization takes good care of its employees.

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      23 Jun 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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