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First Command Financial Services

Engaged employer

Overworked and under appreciated - Trader First Command Financial Services Employee Review

2.0
3 Jun 2022
Recommend
CEO approval
Business outlook

Pros

I liked my coworkers and the advisors I spoke with every day. The job was relatively easy.

Cons

They are constantly and consistently understaffed in all departments. This made the few traders that actually showed up for work consistently have to pull extra weight. They say they are family oriented and understanding but that is false. I was not given time off when I had one death in my family and when my dad got sick. My direct supervisor let her emotions show and would have bad mood swings. You have to know the right people or suck up to move up

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First Command Financial Services Response
4y
Thank you for sharing your perspective with us. As an employee-owned company, we are committed to creating and nurturing a positive environment. First Command creates and sustains a culture that inspires our employees and makes them feel appreciated and part of the First Command family. Encouraging feedback and constructive criticism from our employee owners is part of that commitment. Employees are invited to share their experiences so we can address any shortcomings and bring positive change to the organization. First Command maintains an open-door policy, and we encourage employees to discuss business-related problems with their supervisors or management. Employee surveys and Glassdoor reviews provide us critical insights. We will be sure to make our leadership aware of your concerns so we can continue to improve.

Explore other reviews about First Command Financial Services

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

True to its core values and principles. Family oriented and encourages family & work balance. Free financial counseling! Honest, kind, respectful employees and excellent CEO

Cons

Lots of baby boomers who don’t want to change work processes to enhance results, but they mean well :)

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First Command Financial Services Response
1mo
Thank you for taking the time to share your experience with First Command. We’re pleased to hear that our family-oriented culture, strong values, and supportive colleagues made a positive impact during your time with us. We also appreciate your feedback regarding opportunities to improve processes. We are committed to evolving as an organization, and insights like yours help inform how we continue to enhance efficiency and drive better results across the business. Your perspective is valuable, and we will share your comments with our leadership team.
2.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nice people in the office

Cons

Pay is not that great

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