Disappointed... - Shop Manager First Cash Employee Review

2.0
25 Oct 2013
Recommend
CEO approval
Business outlook

Pros

Set days off, life work balance, monthly bonuses and awesome customers.

Cons

In the past year and a half I had been working for Super Pawn - Cash America I have seen at least 10 managers get fired or quit. Management turnover is very high. There is no job security whatsoever. They trust no one. No matter how hard you work, how many hours you put in and how you improve the business, make one mistake and you are fired without a final warning. Yet loan and sales associates can get away with murder, walking all over management and the district managers do nothing about it.

Explore other reviews about First Cash

5.0
5 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Best Store to work for great environment, We have a great team

Cons

Slow to Promote Employees for sure

4.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

fun and varying work day, lots of down time, generous breaks, discounts.

Cons

district and regional leadership often some of the worst people depending on your district, lots of incompetent coworkers and managers.

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