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      First Advantage

      Engaged employer

      First Advantage reviews

      Overworked and Underpaid - Records Coordinator First Advantage Employee Review

      1.0
      29 Nov 2013
      Records coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Work hours are flexible, but I think thats more because of the Team Leaders and Supervisors, not management.

      Cons

      Pay is abysmal, and yearly raises don't do much to change that. Very few holidays are given to those who work in "Operations Offices". Most departments seem to be woefully understaffed and we are not being force to work overtime. Jobs are being outsourced to India and management doesn't seem to honest when it comes to the future of our jobs.

      Explore other reviews about First Advantage

      5.0
      1 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent work environment and great coworkers

      Cons

      No cons are within this company for me

      avatar
      First Advantage Response
      13h
      Thanks for leaving a review of your experience with us! We're glad to hear that the work environment is a good fit and that you're enjoying your coworkers. We hope you continue to find your time with us to be a positive experience.
      1.0
      3 Jun 2026
      Customer success
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote first company Once out of operations you really manage your own time.

      Cons

      Excessive Workloads Poor choice in Team Leads Don’t get sick and if you do pray it doesn’t last longer than your FMLA 12 weeks because they will fire you! Even after 8 years of employment. Even when it is documented that they are responsible for the health issues caused by burnout!

      avatar
      First Advantage Response
      12h
      Thank you for sharing your experience. We’re sorry to hear about the challenges you faced, particularly around workload, leadership support, and your health concerns. We recognize how important it is to feel supported during difficult times, and your feedback highlights areas where we must continue to improve. We appreciate you taking the time to speak up and wish you all the best moving forward.
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