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      Fifth Third

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      Fifth Third reviews

      CSR - Customer Service Representative Fifth Third Employee Review

      2.0
      14 Apr 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Typical CSR position: Handling daily banking tasks, ensuring accurate transactions, and adhering to bank policies and procedures.

      Cons

      No opportunity to WFH new hires must work mandatory Saturday

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      5.0
      2 Mar 2026
      Personal banker i
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team environment, perfect entry level career for anyone in college pursuing a role in finance.

      Cons

      Fifth Third Bank has been undergoing significant changes on its staffing as some regions currently have seen a lot of upward momentum in promotions and hiring for internal roles. Expect there to be a brief period of short staffing, depending on the branch you are hired for.

      2.0
      30 Jun 2026
      Personal banker i
      Recommend
      CEO approval
      Business outlook

      Pros

      Staff was great at many locations

      Cons

      Corporate mindset, understaffed and overworked

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