Can't tell people the Truth, because it's considered rude to tell customers they are wrong!! - Lead Customer Service Representative Fifth Third Employee Review

Its very easy to get promoted, but you don't get many of them. You get promoted quickly to your "glass ceiling." The health benefits are awful! Dealing with customers that don't understand banking. Banking isn't a right it's a priviledge, and your bankers need to be respected. Customer Service that is too highly pushed, becomes forced, and feels insincere.