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      Fifth Third

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      Fifth Third reviews

      Good for beginners - Customer Service Representative Fifth Third Employee Review

      3.0
      9 Jan 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Provide good health insurance, dental and vision benefits

      Cons

      -Have to be thick-skinned to handle tough customers -Escalation is difficult because of low staffing.

      Explore other reviews about Fifth Third

      5.0
      16 May 2026
      Personal banker ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Good Management and good culture

      Cons

      Underpay, and personal banker I are always hating on PBII

      4.0
      14 Jun 2026
      Personal banker i
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work environment. Management can be good depending on your branch. Can make lots of close friends.

      Cons

      Very sales-focused. Does not matter if customer does not qualify for credit cards, loan, etc., you have to put the application in to meet quota. And the occasional rude customer.

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