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Fidelity Investments

Engaged employer

Fidelity takes good care of its people - Customer Relationship Advocate Fidelity Investments Employee Review

5.0
5 Aug 2023
Recommend
CEO approval
Business outlook

Pros

If clients are nasty and offensive on the phone, Fidelity will discontinue business with them regardless of their assets held. Fidelity has their employees' backs. I appreciate that. Great benefits, work from home 3 out of 4 weeks a month, lots of paid breaks. Amazing opportunities for advancement - I've already received a promotion to a higher paying job and I'm only a month out of training. By the way - I had October-June training. Paid! Mostly from home! It's unheard of. I appreciated it immensely. Tons of support and resources.

Cons

So far, none! I've been there for 10 months so far - I'm treated fairly and the job is great for someone like me who enjoys talking on the phone.

Explore other reviews about Fidelity Investments

5.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Great compensation with potential bonuses

Cons

Uncertain advancement opportunities dependent on location

5.0
11 Jun 2018
Recommend
CEO approval
Business outlook

Pros

Benefits including profit sharing and bonuses are great. The breadth of this company provides a great opportunity to try out different career paths or boost your current one.

Cons

In my current role, I am working overtime more often than I'd like with recognition that seems to only go so far until it sizzles out. That may be tied to the size of the company itself, where promotions work in a "trickle down" manner.

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