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Fidelity Investments

Engaged employer

Great benefits and culture. Low salary. - Customer Relationship Advocate Fidelity Investments Employee Review

4.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

So many insane benefits. Good rapport with fellow team members and good company culture. Job takes a bit to get used to but is easy once you've done it for a bit. Excellent training program. Lots of opportunities after training.

Cons

Base salary is VERY low compared to other similar companies/positions. KPIs consistently increase with little reason and certain KPIs are (in my opinion) pretty unfair in the way they are calculated. Jacksonville itself as a location is outgrowing its location which makes certain promotions hard to get due to stagnation in number/size of teams.

Explore other reviews about Fidelity Investments

5.0
6 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture & working environment.

Cons

Difficult career navigation despite great resources.

5.0
11 Jun 2018
Recommend
CEO approval
Business outlook

Pros

Benefits including profit sharing and bonuses are great. The breadth of this company provides a great opportunity to try out different career paths or boost your current one.

Cons

In my current role, I am working overtime more often than I'd like with recognition that seems to only go so far until it sizzles out. That may be tied to the size of the company itself, where promotions work in a "trickle down" manner.

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