It's a mess at Fidelis - Anonymous employee Fidelis Cybersecurity Employee Review

It's a mess at Fidelis. There is no confidence internally in the products, in spite of them actually being mostly decent, with weak integration of the different offerings. Key people who have invested years in the company are moving on - leaving gaps that either don't get backfilled or get filled with far less able people who are playing catch up trying to learn the technology. Sales and account management are totally disorganized and weak - better commercial people simply don't need to join or stay at Fidelis. If anything ever gets over the line, projects are missold, not scoped properly or at all, and with no project plan in place so it never brings any revenue in. Eventually the customer either figures out they can keep the software for free if they complain, or they pull the plug. Nobody on the Fidelis side has the pride or confidence to demand the promised PO so bizarre commercial situations roll on with free software and support for months or even years that simply would not be tolerated in a less dysfunctional company. Engineering and support are struggling with experienced hands moving on and 'customer satisfaction' people brought in who achieve nothing apart from undermining and belittling colleagues. QA doesn't seem to do anything at all any more judging by some of the bugs that are getting through and I was surprised to learn a marketing department exists - it's rare to find anybody in the industry who has even heard of the company, much less what we do. The rot gets worse the further up the chain you go, right up to the CEO who memorably demanded during a town hall that everybody needs to 'give a *bleep*' - his words, it was even written on the powerpoint. He likes using hackey jock phrases during meetings which are just embarrassing unless you're a third rate techbro. Highly questionable hires have been made who just by coincidence used to work with him - nepotism abounds. Plenty of hardworking committed people get passed over year on year not just for thoroughly deserved promotions but also for bonuses. These never get paid - there's no need as HR never gives any kind of written plan - you just have to be in the right clique. There seems to be no coherent strategy whatsoever apart from massaging the figures to find a buyer for the whole company or whatever parts can be made to look commercially viable. Hopefully whoever buys has a clue, because the current management clearly do not.