Pros
Brand awareness is all I can say, however the reputation is changing as this company continues to prove that they made a mistake by buying Kinko's
Cons
Too many to list, but know that the people that run this company are self serving and do not support affirmative action. Their idea of promoting is to promote white females and that's it. We all know that's a loophole in the system when affirmative action was intended to also help minority groups get treated fairly. If you are of any minority ethnicity, you have no chance of getting ahead. I worked there for 6 years - I'm a minority female - and during that time there were never any minorities in Executive leadership roles. NEVER in the history of the company. That says a lot about the culture, that no diversity in thought, experiences or interpretation of how the company should be run exists. Take note and take your talents elsewhere of you are a minority. Also, this company has not been profitable since bought by FedEx. The leaders are fickle and change processes and bonus structures for sales too much. Most Commercial Sales professionals are underpaid and overworked with tedious reporting and tactical activities that do not result in making money for the employee, but only for the company!