Good for a college job - Lead Production Coordinator FedEx Office Employee Review

3.0
26 May 2018
Recommend
CEO approval
Business outlook

Pros

You get to learn how to work in a fast-paced customer service environment. They also have decent enough benefits. If you want to become an assistant manager, or want to become a store manger, the opportunities are there. There are also locations all over the country, so transferring isn't difficult. It's possible to move from a store location to corporate, but not extremely common. Work/life balance mostly exists. As an associate, you don't really need to take the job home with you, and if you work at a location that is staffed properly, you can manage work/life balance without a problem. I was able to manage taking college courses while working.

Cons

When I started working in the stores in 2010 there was more specialization in the job functions. They started moving away from specialization, while also cutting head-count, and the morale within the stores started to decline. Benefits are ok, but compensation is not great. You're expected to know every single system, and sometimes the workload demand can feel overwhelming. The environment can be negative at times, as burnout seems very high. It's not unusual for people to complain and hate their job. I've struck up conversations with current employees while in the stores, and if you get them to open up, they'll usually express their displeasure in their job.

Explore other reviews about FedEx Office

5.0
5 Mar 2025
Recommend
CEO approval
Business outlook

Pros

-Steady Income -Opportunity for career growth - Training provided

Cons

-Have to be fully committed

4.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

Cons

The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

See reviews by: Helpful|Rating|Date|All