STOP! Wait until they morph into UPS Store TOO. - Assistant Manager FedEx Office Employee Review

3.0
29 Jan 2009
Recommend
CEO approval
Business outlook

Pros

Good benefits including 5% company match in 401(k) and immediate 100% vesting. OOPS, forget that - company cut match for 2009. Ouch! Get to work closely with customers on their projects which is fun most times (if you have a customer-oriented personality). Pleasant work environment. Chance to learn digital printing technology (a slowly-dying one but useful skill to have in the short term).

Cons

Corporate management's ever-changing mandates, procedures and audits. Corporate management's forever-increasing paranoia regarding customer file security and subsequent implementation of security "fixes". Corporate management's obsession with improving the "customer experience" yet having no clue what that is (except a mighty-cool-sounding corporate buzzword). FedEx's ongoing struggle to figure out what kind of business they actually bought from Kinko's in the first place. Corporate management's chipping away at team member hours, bonuses and 401(k) contributions. See any pattern here?

Explore other reviews about FedEx Office

5.0
12 Feb 2026
Recommend
CEO approval
Business outlook

Pros

good company to work for, good benefits

Cons

its customer service. you will always have your jerks that will win.

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good camaraderie, production can be fun.

Cons

Work load is high with few to no breaks, pay is low for what you produce.

See reviews by: Helpful|Rating|Date|All