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Farmers Insurance Group

Is this your company?

Not Perfect, but overall a great place to work. - Claims Adjuster Farmers Insurance Group Employee Review

4.0
14 Apr 2011
Recommend
CEO approval
Business outlook

Pros

1. The benefits are outstanding! (Vacation accrual is the best in the business! You have lots of opportunities to take a lot of a vacation, even after being there only a year. Health benefits are excellent as well.) 2. Competitive Salary and Compensation. (Farmers is in line with what other companies offer, in some cases a little bit more. Eligible full time employees also have the opportunity to participate in Farmers Profit Sharing program, which is surprisingly good.) 3. Lots of opportunity for growth and development. (Like the company, but don't like your position? Being a large company, Farmers has lots of departments and there are always openings. Although the exact position you may want may not be available all the time, there are plenty of opportunities for openings. If you are willing to relocate, the opportunities are almost endless. 4. Training Program is top notch. (I worked for 2 other insurance companies prior to coming to Farmers. Farmers has been the best so far. They invest a lot of money and time into training their employees. I trained for over 3 months before I started in my position.) 5. Good upper management (With most companies, upper management says they care about their employees but their actions clearly indicate the opposite. Not at Farmers. Farmers upper management says they care and I get the feeling they really do. They are by no means perfect. And there are times they make decisions to do things that aren't very popular on the front lines. But, they listen to constructive feedback and if it's possible to change, they change. Insurance is a tough business, sometimes tough decisions have to be made that aren't the most popular, but I do get the feeling upper management looks out for the company as a whole.

Cons

1. Claims can be rough. (It is no secret that people working in the claims department are generally not the happiest bunch. It is a tough job. As a claims adjuster, you have to tell people bad news; it is part of the job. You are working with all different types of people too. Claims can be stressful. 2. Performance Reviews. (For the most part they are fair. However there are portions of your performance reviews that are based entirely on the actions or feelings of others. I wish there was a way to change this.) 3. If you don't like change, don't work at Farmers. (Personally, I don't mind change. I like it. If you don't like change though, don't go to Farmers. Farmers is constantly changing the way the day-to-day operations and their way of doing business. Most of the time, it is for the better. The joke at the company is, if you don't like something, wait a few months and it will likely change.)

Explore other reviews about Farmers Insurance Group

5.0
16 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

Pay scale is below market

3.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, make your own hours, fun claim types, starts off with great PTO allotment and you have access to all your hours from the moment you start with an extra week after five years

Cons

Good luck with your diaries if you use the PTO. You will come back with overdue items. The way they have their PTO backup system setup is two backup people for the whole department. There is too much work for them so they don't get to much while you are out. Usually voicemails. You can' schedule anything for while you are gone, all your claims have to wait for you to return. The amount of new claims a week has drastically increased and it isn't sustainable. They do expect you to work more than your 40 hours or recommend that you find a different job that isn't a salary position, PTO calendars are always red with blackout dates. Supervisors and the manager don't listen to actionable items presented to make the department better. The attrition is bad, but they continue to tell us we are fully staffed because our diaries aren't that bad yet. Adjusters are dropping like flies but won't hire anymore. Not sure if that comes from senior leadership or direct leadership. Ever since Jeff Dailey left, we are just numbers. No one cares about us anymore and it is evident.

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