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Farmers Insurance Group

Is this your company?

If you are already working there, get out; if looking for a job, run. - Special Claims Representative Farmers Insurance Group Employee Review

1.0
24 Sept 2008
Recommend
CEO approval
Business outlook

Pros

Auto and new adjusters are given company cars. Once a liability adjuster moves to the attorney team, the car is taken away. You are compensated for the loss but it is taxed and considered part of your salary.

Cons

Unequal treatment, high caseloads once you are experienced, unattainable expectations. Two people in our office were able to meet or exceed expectations out of all the liability adjusters. Employees who are part to the chosen group and who do not meet expectations are promoted to supervisors, some even allowed to keep company cars (which should have been turned in). If you are on the "list" and below expectations, you are given a formal warning, next placed on probation and usually terminated. This after meeting weekly with management and being told that your plans are not good enough.

Explore other reviews about Farmers Insurance Group

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Really really really really food

Cons

Really really really really bad

3.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, make your own hours, fun claim types, starts off with great PTO allotment and you have access to all your hours from the moment you start with an extra week after five years

Cons

Good luck with your diaries if you use the PTO. You will come back with overdue items. The way they have their PTO backup system setup is two backup people for the whole department. There is too much work for them so they don't get to much while you are out. Usually voicemails. You can' schedule anything for while you are gone, all your claims have to wait for you to return. The amount of new claims a week has drastically increased and it isn't sustainable. They do expect you to work more than your 40 hours or recommend that you find a different job that isn't a salary position, PTO calendars are always red with blackout dates. Supervisors and the manager don't listen to actionable items presented to make the department better. The attrition is bad, but they continue to tell us we are fully staffed because our diaries aren't that bad yet. Adjusters are dropping like flies but won't hire anymore. Not sure if that comes from senior leadership or direct leadership. Ever since Jeff Dailey left, we are just numbers. No one cares about us anymore and it is evident.

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