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Farmers Insurance Group

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Two Steps Forward, Two Steps Backward - Senior Product Analyst Farmers Insurance Group Employee Review

4.0
13 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Extremely competitive benefits! 6% 401K Match and, at the time, an additional automatic 4% 401K contribution. Health insurance cost only fairly priced. Post-Covid, many offices went full-remote and during Covid Farmers was quick to adapt and implement effective WFH procedures. Work Culture is excellent, but can depend on the manager. Some are flexible and results-oriented, others can be rigid and task-oriented. Generous and universal Paternity/Maternity leave. Many employees stay long-term for this benefit alone. Commitment to innovation and procedural improvement, lots of automation opportunity and management is receptive to guidance. However, automation is self-directed, if something sucks leadership expect a grassroots solution instead of investing time/money. "Doing more with less" is a common response.

Cons

Pay is average, neither good nor bad. However, bonus pool has struggled at times. Promotion largely based on tenure or being a favorite of leadership. Can lead to rapid promotion and pay increases, but also jealous relationships with co-workers. Also, people have been promoted before they are ready, leading to being punished during year-end evaluations or re-organizations. Frequent reporting structure changes and re-orgs. Had 3 different organization changes over 3 years. A little bit of a "deck chairs on the titanic" problem. Certain departments dominate decision making, hampering Farmers speed-to-market. Analysts and PMs make changes where they can but struggle to get buy-in from other stakeholders.

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Farmers Insurance Group Response
3y
This was an incredibly detailed review and we greatly appreciate you taking the time to share these thoughts and experiences.

Explore other reviews about Farmers Insurance Group

5.0
16 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

Pay scale is below market

3.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, make your own hours, fun claim types, starts off with great PTO allotment and you have access to all your hours from the moment you start with an extra week after five years

Cons

Good luck with your diaries if you use the PTO. You will come back with overdue items. The way they have their PTO backup system setup is two backup people for the whole department. There is too much work for them so they don't get to much while you are out. Usually voicemails. You can' schedule anything for while you are gone, all your claims have to wait for you to return. The amount of new claims a week has drastically increased and it isn't sustainable. They do expect you to work more than your 40 hours or recommend that you find a different job that isn't a salary position, PTO calendars are always red with blackout dates. Supervisors and the manager don't listen to actionable items presented to make the department better. The attrition is bad, but they continue to tell us we are fully staffed because our diaries aren't that bad yet. Adjusters are dropping like flies but won't hire anymore. Not sure if that comes from senior leadership or direct leadership. Ever since Jeff Dailey left, we are just numbers. No one cares about us anymore and it is evident.

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