Seasonal Customer Support Agent - Customer Support Agent FanDuel Employee Review

4.0
13 Feb 2016
Recommend
CEO approval
Business outlook

Pros

Good work environment. Fun working with others who are passionate about sports and fantasy sports. Can work from home. Beer in fridge...

Cons

Pressure to constantly follow up with requests from customers even on your day off. Some Team leaders are simply not cut for this role and are instead promoted because of how long they've been with the company.

Explore other reviews about FanDuel

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company for a publicly traded comoany

Cons

It’s now a publicly traded company

4.0
24 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Colleagues who are both smart and genuinely nice A fun office environment, sports-related events A fair amount of non-financial perks Approachable leadership compared to many other large companies Top tier benefit offerings Great employee resource groups

Cons

Constant restructuring of teams, especially in Tech RIFs began happening more regularly almost every year A lot of senior leadership roles are disconnected from processes and work that is happening Business growth is largely outside of the control of employees - there's lot of market and industry based factors to consider D&I is only a priority if it's required to be or if the incentives are right Career growth opportunities are much more competitive and limited at mid/senior levels

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