Beware Up-line Running Your Leads - Anonymous employee Family First Life Employee Review

As a company we like to respond to every complaint that we get as we truly are an open door. As far as the concerns expressed in this review they do not describe anything that we practice or condone here at FFL. It would not be advantageous for managers to travel a few states away to run someone else's leads and we do not recycle leads. We do have Sales Managers or VP's that provide leads for agents at a lower comp which we found is still higher than comp that most other IMO's offer for new agents. As far as our lead program goes, any lead you buy through FFL is 100% exclusive and never resold. Leads are distributed directly to the agents free CRM tool where they can access them immediately. What we have found historically is that when there is a complaint regarding leads the true issue normally lays in the fact that the agent had trouble making sales because they were not following our phone script or in home training. So the leads or the manager are blamed for the agents failure. We encourage anyone with questions or complaints to please contact us directly at 860-317-1324 as we strive to get better as a company everyday.