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Family Features

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Management is a buddy-buddy system - Anonymous employee Family Features Employee Review

2.0
19 Jan 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It used to be a great company of family values. 40 years in business. Great work-life balance. Flexibility. Benefits are great, especially considering that this is a small company.

Cons

Not a lot of room for advancement due to the small size. Some people have been given management roles, but are not sure how to lead properly. If you aren't in good with a few particular people, your time there will be limited. Turnover rate has been high in the last few years.

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Family Features Response
10y
Thank you—we appreciate your feedback. As you noted, we put a great deal of emphasis on maintaining a work culture that puts people and their families first—that comes from having the same family ownership and guiding principles since 1974. Our work/life balance objective hasn’t changed--it’s a permanent and important part of our company’s DNA. Without knowing the specifics of the experience you had here, I want to assure you that we hold managers to a well-defined standard of leadership, and have quarterly/annual appraisals in place for all employees to monitor achievement toward their established goals. Ultimately, a manager’s or an employee’s success here is based on their ability to work collaboratively, demonstrate leadership and achieve their goals—it’s an objective appraisal not based on favoritism. From an HR perspective, our turnover rate is pretty similar to most companies of our type and size. We are proud of the fact that nearly 50% of our staff has been here longer than 5 years, including several that have been here over 20 years.

Explore other reviews about Family Features

5.0
12 Jun 2023
Recommend
CEO approval
Business outlook

Pros

Great Pay Hybrid Amazing Team Great mentors Very friendly work environment Everyone is constantly on the same page and has a goal of making the company better day by day!

Cons

Some days can be slower than others

4.0
3 Feb 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Family Features allows for a good work/life balance with a flexible schedule and PTO package. There is a casual environment along with activities throughout the year to help foster teamwork and promote volunteerism/charity. Management and team members are approachable, willing to help and are open to new ideas to grow the business and continue to develop in a digital age. Management seems committed to both individual and team success.

Cons

Opportunities for advancement are limited due to the small size of the company with no clear path for moving up. There also seems to be a divide, literally and figuratively, between the production and sales teams. Turnover rate is also pretty high and some of the technology is out of date, though they are working on fixing the latter.

1
avatar
Family Features Response
10y
We appreciate your feedback—the examples you share speak to our collaborative work environment and that’s critical to our success. Your comments about retention are certainly top of mind with our management team. All companies experience some level of turnover and it’s important for us to understand the reasons behind it. If an employee leaves because they feel their career opportunities are limited, we’ll try to address it and encourage feedback on specific concerns, training and career aspirations. It starts with a discussion and oftentimes, ends with an actionable plan. With respect to new products, we’re constantly evaluating what clients and customers need—and our goal is to add products/services that can reliably deliver outcomes. Coincidentally, we’re adding a couple new products shortly, and testing a few others for release mid-2016. More as that develops. Please feel free to stop by and we can discuss in greater detail. Thanks again for your comments!
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