6 Jun 2023
Fallon Health Response
3yThank you for taking the time to share your comments. We are very sorry to hear about your negative experiences at Fallon Health. By the nature of the role, Customer Service representatives have a critical part in helping our members, which is why it’s important our reps are fully supported. We take your feedback seriously and will share your comments with the appropriate people. We wish you the best in your future endeavors.