Pros
The work-life balance is generally good unless you are working with someone who always expects you work 24/7 Good HR policies, including sufficient leave allowances. Despite technical leadership challenges, the engineering team includes many capable and collaborative professionals. The product operates in a niche space with few comparable offerings.
Cons
The company’s decline in engineering culture can largely be traced to leadership choices in key technical positions, particularly at the architectural leadership level originating from head office. Over time, this role has expanded to encompass multiple critical responsibilities across architecture, core platform ownership, and major product direction. However, this consolidation of influence has not been matched by the technical depth, execution capability, or collaborative leadership required to effectively manage such a broad scope. Rather than driving a strong architectural vision and long-term engineering excellence, the focus has increasingly shifted toward high-visibility initiatives, self-promotion, and polished presentations with limited substantive technical impact. Core solutions are primarily built by engineering teams and external contributors, often with minimal technical direction from architectural leadership, yet the outcomes are frequently presented as leadership-level achievements. This has created a “credit up, blame down” culture that has eroded trust, morale, and engagement across engineering. Although these issues are widely understood internally, centralized leadership appointments and strong narrative control have made meaningful corrective action difficult.