I’m surprised FRONTSTEPS is still in business - Anonymous employee FRONTSTEPS Employee Review

1.0
18 Feb 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Your coworkers are great! Majority are intelligent, hard working, and collaborative.

Cons

The CEO is an absolute joke. He has no clue what he is doing and is just bullied by the investors. Trying to lead by fear is the name of his game and it’s just sad.

Explore other reviews about FRONTSTEPS

5.0
2 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Company cares for employee's wellbeing, and does a great job communicating given how everone works remotely.

Cons

It is very fast paced, but I enjoy that type of environment.

3
1.0
5 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Snacks. And four word minimum.

Cons

Revolving door - I’ve seen management fire so many people. Bad Reputation - most of our customers are unhappy & leaving for competitors. Bad deals - most new clients cancel without making it through implementation. Outdated product - software I looks like it’s from 2004. (It is) Broken Operations - the company is a combination of 4 previous companies, and it feels like it. The tech stacks are broken, and no one truly owns it. Ask the same question to 5 different people, and you’ll get 5 very different answers. There are so many problems, but a very real one is overcharging & billing customers wrong amounts. Toxic Positivity - talk to any of the executives and they tell you “we’re #1 in the industry, we are the best, customers love us!” Have they not talked to anyone other than their favorites? So out of touch.

1
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