company culture - Customer Service FINTECH FARM Employee Review

- Smart and hardworking colleagues in product and engineering teams - Competitive compensation for an early-stage, funding-dependent startup - Strong ambition and big vision from leadership, including potential equity upside - Opportunity to learn quickly and take ownership in a fast-moving environment - Exposure to emerging fintech markets and startup scaling challenges - Good place for people who enjoy high-intensity startup environments

- Exhausting hero culture where overwork is often normalised - Long working hours and poor work-life balance can become part of the expectation - Decision-making is highly centralised around founders/C-level management - Micromanagement sometimes limits autonomy and creates unnecessary stress - Priorities shift frequently, leading to constant firefighting and operational chaos - Feedback culture can feel political rather than constructive - Communication from management may become dismissive or emotionally draining under pressure - Burnout and retention risks appear to be underestimated by leadership - Sustainable processes and long-term organisational health are sometimes sacrificed for short-term urgency

Good - common sense is a value - you fee

Constant scaling, lack of resources and personnel