Worst Professional Experience Of My Life - Administrative Exposure Ninja Employee Review

1.0
20 Mar 2020
Recommend
CEO approval
Business outlook

Pros

Remote work could benefit those who prefer a quieter working style

Cons

I have a great deal I could say about my negative experience at this company, but I'll focus what I feel is most important for others considering a role here; Pay The pay at this company is incredibly low and the lowest I've ever received in my professional career even taking into consideration my first job after graduating university. The reason for this is they use a salary metric calculated from payscale.com, which might sound well and good, but often the pay packet is at the lowest end of that scale for your position. Which in turn could mean you work at this company for 5 years before achieving the average pay packet for skills/position that you could more easily achieve elsewhere. Internally staff have been pushing for wages that reflect their responsibility and skills but the brass are unwilling to budge on their current stance which is "we are over the minimum wage for your position". Remote Working You may be able to work remotely at this company but it is incredibly isolating and really takes a strong mindset to be able to work like this way. Add to that fact that the company offers nothing towards equipment costs even for their permanent work staff. If your laptop or pc packs up you simply cannot work and they will do nothing to assist you with cost towards wear and tear put on your personal equipment. The day to working in this way can be a struggle, management at this company is incredibly closed-minded towards change and improvement of their current systems or ways of working (the majority of which is dictated by a faceless checklist system of work). Working Conditions When there are issues or concerns from employees they often fall on deaf ears, I've never worked somewhere where the empathy towards employees is so none-existent, they preach an internal mantra that they "care about our Ninjas" when the reality is quite the opposite. The care seems to be on the mood of the manager at the time, I have personally experienced outbursts of anger and beratement from management that have been entirely professional and unprovoked. And when escalating this incident to higher management it was as if my concerns were being processed by that of a stonecold robot, devoid of human emotion.

avatar
Exposure Ninja Response
6y
Thank you for your review of your time working at Exposure Ninja. We're surprised to hear your experience wasn't a more positive one after 3-4 years of working with Exposure Ninja. Pay: You’re correct that we use Payscale and other salary survey websites to calculate pay scales for each role, as well as considering company finances. We have transparent, open pay scales that can be viewed by any member of our team for any role, and we have a clear, fair process for pay reviews. Our employees are fully aware of the compensation for their roles and for other roles in the company. Our goal is to continue increasing pay to be better than average market salaries for each role. Remote Working: Whilst the majority of our team love remote working, it can understandably feel isolating to those who work alone. This is why we organise annual team meet-ups and invite our staff to set up their own local/regional meet-ups as often as they like, and we have online social meet-ups such as book club and gaming nights. We also organise biannual trips to BrightonSEO which are paid for by Exposure Ninja. With regards to equipment, we cover the cost of microphones, headsets, chairs, laptop stands and other similar pieces of office equipment. We previously used TechScheme to support employees with purchasing new laptops and other technical equipment, and we offer interest-free loans to employees to help them purchase any or all equipment needed to do their work. These can be taken out of an employee's salary and repaid over as many instalments as needed. Our checklists are an important part of ensuring our quality of work is consistent and providing guidance, especially for new employees. All employees have one-to-one video meetings with their managers at least once a month and employees are encouraged to raise concerns. Where possible, process changes are made quickly and we update processes frequently. We also have an anonymous feedback process and the management team reads every suggestion and we have lengthy discussions on how to implement the best ideas. Working Conditions: We haven’t received any escalated claims of anger or beratement to our senior management team nor our HR team. It's not part of our company culture at all, and not accepted from any employee at any level. We’d welcome you to email Tim and/or Charlie directly to provide further information on the incident you are referencing. The happiness of our staff is extremely important to us, and we would not overlook any incidents of unhappiness.

Explore other reviews about Exposure Ninja

5.0
23 Jan 2021
Recommend
CEO approval
Business outlook

Pros

- Family Atmosphere - In-house Training - Opportunity for Growth - Great Management

Cons

I have not encountered any negatives to working in this position. It encompassed everything I wanted about the position that I took.

1.0
16 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Offers a degree of flexibility in working arrangements Several strong department heads who manage high-pressure demands effectively A friendly and supportive HR team

Cons

The COO is widely perceived as unreceptive to feedback, including recommendations from HR which is concerning Company culture has eroded, with a reliance on contrived “fun” initiatives Senior leadership appears underdeveloped and lacking in experience Tends to address symptoms rather than underlying issues, applying short-term fixes Ongoing loss of strong employees, often attributed to poor treatment Perceived favouritism in decision-making Concerns around bias affecting quieter individuals and those with ESL Despite messaging on unconscious bias, some senior leaders are seen as demonstrating it themselves

avatar
Exposure Ninja Response
2mo
Thank you for taking the time to share your feedback and for the many years you spent with the business. We are sorry to hear that your experience of the company culture and leadership left you with these concerns. We take feedback about leadership, fairness, bias, employee treatment, and how feedback is received very seriously. Creating an environment where people feel respected, heard, and able to do their best work is something we care deeply about. We are continuing to review how we listen to employee feedback, support managers and senior leaders in their development, and build a working environment that is inclusive, fair, and sustainable for everyone. Thank you again for sharing your perspective. We genuinely value the feedback and wish you all the best in the future.
See reviews by: Helpful|Rating|Date|All