Waste of Time - Anonymous employee ExpertPlanet Employee Review

1.0
12 Mar 2014
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

Hum? Work from home if you can get any work. Since I need 20 words minimum - Work from home again.

Cons

Getting any hours to work. The sales agents are grouped based on sales production stats. There used to be 3 but recently the top group got split into two (Elite {#1} and Experts {#2} I believe) and the next group below that {#3} (not sure what they are called) and the newbies (Onboarders). Available hours (first pick) are rolled out to the #1's on Monday, #2's on Tuesday, #3's and Onboarders on Wednesday (what's left) . And I get it. If you are a top performer, than you should have access to the best times and products. And you don't want the under performers or newbies working the choice accounts. In order to come off of "Onboarding" you need hours to show your stuff. 2 weeks ago I only had the ability to get a whopping 3 hrs, and this week - 1. It would probably take me months to come off of Onboarding (I think, as management is pretty secretive as to how that works). And I'm not the only one. Hipchat message board indicated others not getting any hours. You get paid $3.50/hour seat time and 2% commission on anything you sell. That's $2 on a $100 sale. 20 cents on a $10 sale. You are going to have to put in some hours to make any dough. And you can't get any! It also seems a "Good Ol' Boys" club to me, if you know what I'm sayin'.

Explore other reviews about ExpertPlanet

3.0
17 May 2013
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

Work from home, therefore, no commute. Paid seat-bonus, (in case you do not receive a call) and commission of 2 percent of whatever is made on the call. There is a 24 hour schedule for most programs.

Cons

We lost the program that I made good money on, and now I am working programs that it seems all of the slow/broke inquisitive folk want to call on. Getting shifts can be hard, considering the needs of the client versus the how many people actually work there.

5
2.0
14 Apr 2014
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

You are working from home, in your PJ's, at times the pay is ok, have made some good friends in the workplace at this job- and if you can get hours you can work when you want.

Cons

There are two women running things at the top and there is no way to reach anyone over them. They mostly hire friends and family for management positions with little regard for experience or qualification. They are very closed off to new ideas and those two women at the top give all the underlings their orders. If you offer any ideas that are different from theirs you are shot down immediately and there is no one to go to. They make promises of big money and lots of hours that always fall through and over hire so there are never enough hours for the people that are there so a lot of people give up and quit. The call taking platform requires 6 different log ins and almost always something is down or is not compatible with your computer so you don't get paid.

1
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