Change is good but too much change impacts! - Project Management Director Expedia Group Employee Review

3.0
11 Jul 2008
Recommend
CEO approval
Business outlook

Pros

Flexible working schedule with the ability to work remotely. With my laptop and conference bridge line I can be anywhere while working. I also love the ability to travel for my job and if I wanted, can relocate abroad to work. There are limited opportunities to get mentorship but ample chances to move around the organization. Expedia attracks very talented and bright people who collaborate well to generate ideas and complete projects. Staff are dedicated and proud when it comes to making Expedia one of the biggest online travel markets in the world. Location is also a bonus, especially when we move downtown Bellevue.

Cons

Management is chaotic at times and lack communication and coordination. Senior leaders have conflicting agendas and priorities which make it difficult for the operational teams to support. The technology area at times has a chip on their shoulder and believe they set strategic direction. Also their motto of "we can build a better product than purchase one" at times results in their inability to support and scale to meet the business needs long term. Senior management also is subject to knee-jerk reactions and will enact change without thoroughly considering the impacts mid to long term. Re-orging is not always the answer.

Explore other reviews about Expedia Group

5.0
26 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I really love working at Expedia. The perks and benefits are great and I feel like I have just the right amount of work life balance. I feel fortunate to have a manager that listens to my goals and aspirations and does their best to find a path forward.

Cons

I’ve found the promotion cycle to be quite difficult to navigate, with promises made and often overlooked. To get a promotion, you have to work extremely hard to get visibility across the board often outside your remit.

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Expedia Group Response
1mo
Thank you for sharing your experience. We’re so glad to hear you’re enjoying the benefits, balance, and supportive management. We also appreciate your feedback on the promotion process. Your perspective highlights how important it is that we succeed together through collaboration, while fostering an ownership mindset where contributions are recognized. Thank you for being part of the journey and for helping us continue to raise the bar.
2.0
29 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Constant state of transformation is ripe environment for new hires and functional experts from big name tech companies

Cons

Pre-covid the culture was really special. Collaborative, engaging, people-centric, with a unifying mission to enable travel for the world. Since covid there has been a revolving door of executive leadership, and with each round, they throw out the current strategy to try something "new" without building from the current or past successes. Constant change, but no clear vision or strategy of what they are trying to change to. Lack of strategy and low risk tolerance leads to too many priorities with not enough investment to move the needle in anything. Quarterly layoffs, but executed quietly team by team so as not to make news. No psychological safety. Talent strategy since covid is to hire externally over internal promotions to gain "functional expertise" therefore difficult to grow your career. Siloed divisions not working towards common goal. Lacks operating model maturity needed for a company of this size likely do to revolving door of execs and priorities. A cash cow company with an identity crisis trying to be an AI innovator. Build vs buy mentality slows them down. Too many exec pet projects that aren't vetted with proper business cases.

4
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