Stressed, Overworked, and Micromanaged - Medical Coder EvergreenHealth Employee Review

1.0
17 Aug 2022
Recommend
CEO approval
Business outlook

Pros

They will give first time coders a chance when most companies will not.

Cons

There is no training. Management don’t know how to code the work their employees work. If you have questions be prepared to wait sometimes months for an answer. Yet they have all the time in the world to hassle you about filling in excel spreadsheets, telling you what you still have outstanding, or ask/tell you your working OT so you can make up for someone else unwilling to work their share of work. Leads have clear favorites and good luck to you if you’re not one of them. Management does not want you in contact with the providers you code for which would only help build trust and relationships. Even though they expect you to wait months for answers they also do not want you asking for help from co-workers.

Explore other reviews about EvergreenHealth

5.0
3 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Tons of benefits. Work life balance.

Cons

The hierarchy does not make sense.

2.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Training is decent in that they give you as much time as you need to get comfortable on the phones, helping patients is rewarding.

Cons

Lack of clear protocols in place for certain patient/scheduling situations, leading to confusion. Management is more concerned with numbers than the patient experience. Patients complain about the phone systems and PSRs relay the messages to management, however changes are never made. PSRs sit in a loud, crammed environment with TEENY cubicles, so it's very claustrophobic. Work environment can lead to stress. Pay is not enough to make it worth it.

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