Outsourcing and it shows - Technical Support Engineer II Everbridge Employee Review

3.0
7 Jun 2024
Recommend
CEO approval
Business outlook

Pros

Remote first work environment, management in the Tech Support department was good.

Cons

They are shifting to hiring internationally for cost reasons, and this limits growth opportunity unless you live in the specific areas they are targeting for hire.

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Everbridge Response
1y
Thank you for taking the time to share your feedback about your experience at Everbridge, in particular the positive experience you’ve had working with the team and our digital-first working environment. We are proud to have entered into a definitive agreement to be acquired by one of the world’s leading and most experienced software investment firms. Over the last 21 years, we have continuously expanded our solution set to become the most robust critical event management leader, combining intelligent automation with the industry’s most comprehensive risk data, to support organizations with both digital and physical critical events. Based on the lifesaving work we enable, and the number of major brands and government agencies that we support makes us one of the most meaningful software companies in the world, truly positioned to empower resilience for all. This is a monumental next step on our journey as a company which understandably raises a lot of questions for employees. To help us better understand your feedback, we encourage you to reach out to your HRBP or manager to discuss your concerns.

Explore other reviews about Everbridge

5.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great managers Great pay Friendly coworkers

Cons

The only con is the surprise Company-wide layoffs that ended my employment with them.

1
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Everbridge Response
1mo
Thank you for the review, it’s great to hear that you had a working positive experience with us here at Everbridge
2.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

So I will say the product itself is cool, and varied with strong tie ins.

Cons

Please believe the reviews. This place is an absolute mess. Product goes down quite a bit, nothing works the way they say it will. There is 0 culture here. I made a terrible error coming here. I thought my experience would be different than the reviews.

1
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Everbridge Response
3w
Thank you for your feedback. Our goal has been and remains to be build a sustainable, competitive, and globally integrated business product that supports our customers and employees alike. Thank you again for your time at Everbridge. We wish you continued success in your career.
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