I don’t say this lightly — worst sales organization ever - Account Executive Everbridge Employee Review

1.0
1 Mar 2024
Recommend
CEO approval
Business outlook

Pros

The benefits are surprisingly solid at a reasonable cost. Remote work.

Cons

I am always reluctant to say “the worst,” except Everbridge holistically is the worst sales organization I’ve worked for (and I’ve worked for many): 1. So many layoffs and terminations! 2. So much micromanaging! Why have a quota if we’re going to be told what to do and how to do it every day, every week? 3. The management here started with Everbridge when it was small, have been with the company during the growth-by-acquisition era, so don’t really have the breadth and depth of experience necessary to understand enterprise sales beyond the typical platitudes. They make life hell, to be honest. 4. Unpredictability. So much change! My job and territory changed so much so often, yet we were under monthly pressure to close deals or to offer fire sales to customers out of end-of-month desperation. Comp plans change so much year to year. So much turnover that the people are always changing. 5. They act like a tactical company but assign strategic quotas. They claim to be “enterprise,” but the amount of pressure to close $1,000 contracts within 5-person organizations at the expense of bigger fish is actually shocking. 6. Unethical. So much lying. And all the little things — the onboarding process was broken, then the offboarding process was broken. Trying to get COBRA was a logistical nightmare. 7. Support. There were so many layoffs, I’m not sure there is anyone left actually running the solutions we sell. Lots of backlog, lots of technical glitches — we were always addressing customer complaints while our quotas ticked away. 8. Favoritism. The way to survive here is this — get in the inner circle. If you’re in the inner circle, they give you the best accounts and the lowest quotas, and as they terminate reps they hand you the very best of the opportunities left behind. If you’re not one of the few in the inner circle, you will eventually be terminated. This is a feast (make money) or famine (termination) company, and only a few get to feast.

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Everbridge Response
2y
Thank you for taking the time to share your thoughts and experiences during your tenure at Everbridge. Our Sales organization has been working to standardize and align with best practices in the industry, as well as updating the terms of our sales plans to address feedback we’ve received from the team to improve clarity and consistency. Some recent changes include monitoring the actions that can lead to success versus only looking at revenue generated (or not generated), and improving how changes to territories are managed and associated holdover periods. We expect these changes, combined with ongoing training to enable our Sales leaders to support the team, to improve both our team’s experience and impact our overall success. We appreciate that over the last two years, layoffs in the tech industry have created disruption and uncertainty. Our leaders endeavor to communicate changes in as transparent a manner as possible and provide frequent updates through regular updates from our CEO, monthly All Hands meetings, and local team meetings. We continue to evaluate how well we’re doing in this area and look for opportunities to improve. Finally, we are here to support you navigate your post-employment benefits. Please reach out to your People & Culture team contact for assistance with any offboarding issues, including COBRA enrollment, and we would be happy to help.

Explore other reviews about Everbridge

5.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great managers Great pay Friendly coworkers

Cons

The only con is the surprise Company-wide layoffs that ended my employment with them.

1
avatar
Everbridge Response
1mo
Thank you for the review, it’s great to hear that you had a working positive experience with us here at Everbridge
2.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

So I will say the product itself is cool, and varied with strong tie ins.

Cons

Please believe the reviews. This place is an absolute mess. Product goes down quite a bit, nothing works the way they say it will. There is 0 culture here. I made a terrible error coming here. I thought my experience would be different than the reviews.

1
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Everbridge Response
3w
Thank you for your feedback. Our goal has been and remains to be build a sustainable, competitive, and globally integrated business product that supports our customers and employees alike. Thank you again for your time at Everbridge. We wish you continued success in your career.
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