As a last resort, I still wouldn’t work here. - Sales Associate Eteach Employee Review

Unfortunately, this company suffers from serious leadership and structural issues. The CEO appears ill-equipped to effectively manage the business, and tensions between him and the Managing Director—his son—regularly play out publicly on the office floor, creating an unprofessional and uncomfortable work environment. As a family-run business, opportunities for genuine career progression are essentially nonexistent. Performance and loyalty are not recognised in any meaningful way—there are no regular salary reviews, and the commission structure is deliberately opaque. If you perform well and begin earning fair rewards for your hard work, expect sudden changes that diminish your compensation. Staff turnover is extremely high across all teams of the business, from sales & E.B to CSM’s New employees are often sold a dream during the interview process, only to be faced with a very different reality within days of joining. The culture is cliquey, and some managers have been known to take credit for the work and achievements of their team members. Micromanagement is constant, and morale is low. Redundancies are poorly handled, often communicated by impersonal emails. In one case, a misdirected ‘reply all’ email from the CEO confirmed further job cuts—despite previous reassurance from the MD that they had ended. (Yes, people took screenshots!) Additionally, some managers engage in manipulative behaviour, gaslighting staff when legitimate concerns are raised. Rather than taking accountability or offering solutions, they respond with phrases like, “I’m sorry you feel that way,” which only adds to the frustration. Family members, regardless of their role or contribution, are paid disproportionately high salaries and openly flaunt their wealth in the workplace. This behaviour does nothing to motivate staff and instead fosters resentment.