Great company, with room for improvement. - Product Manager Esri Employee Review

3.0
6 Mar 2015
Recommend
CEO approval
Business outlook

Pros

Redlands is a cute town with a growing hip culture, good for families. Flexible hours. Good coworkers. Good health benefits. The technology holds much promise. Definitely recommend the company for people with families.

Cons

Middle to upper management has some very weak members that cause serious damage to products and morale. In some areas this has been addressed, but not in other areas. More market metrics would be useful to show which products and development managers are effective or ineffective. The organization is still very development-driven and not customer-centric when it comes to creating useful/usable products and delivering good service. It seems to be resting on its laurels, which it will be able to do for a while, but it is sad to see. The owner is very customer-centric, and so are most staff, but there are a few bad apples in upper management who are more concerned about themselves (and their egos) rather than customers or the competition.

Explore other reviews about Esri

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Positive and encouraging team morale

Cons

Not much. Enjoyed my overall rxperience

2.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Esri pays your health insurance. A few extra holidays that other companies may not offer.

Cons

-Below average pay for California. Already a struggle living out here due to cost of living. -Support services is a mess. We have to bend over backwards for customers always teetering on scope of support. Might as not even have those guidelines anymore if it's a constant battle for internal resources to back you. -Constant releases of software that breaks customer workflows. Too many bugs. Lack of QA. -Whats the point of middle management if all decisions have to come from higher ups that have no understanding of supports day by day. -Unwillingness to let senior employees work from home. And if you do work from home they hold it against you if you want to apply to an internal position. Almost like a thinly veiled threat. -Other teams feel the need to steam roll support sometimes, often leading to fragmented relationships. -Lastly there is way too much work and never enough people.

1
See reviews by: Helpful|Rating|Date|All