Positive culture with strong pay, but departmental silos exist - TSR Support Epson America Employee Review

- manageable workload - good work/life balance - good environment and people

- slow decision making - low employee turnover, difficult to advance career

Pretty good products Most coworkers are great decent benefits

The company isn’t what it used to be. I was singled out by a new manager who never fully learned the role and micromanaged from across the country. There were no clear goals, directions, or targets to hit. He would ask for one thing, then later claim he asked for something different. The constant stress and dysfunction got in the way of our work, yet despite this I was still over 100% YOY. Our director was absent and uninvolved. I reported my manager’s inappropriate behavior to HR and was not believed. He then created misleading narratives and left the company three weeks after I was pushed out. It felt like it was meant to send a message after I reported him. He created a culture of fear, and my entire team only felt safe speaking up once he was gone. The culture simply isn’t the same anymore.