Glorified mail/copy person - Service Specialist Epiq Employee Review

2.0
13 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Pretty much the same tasks everyday Not very busy at this location although at the one I began at more busy you work within a firm BUT you are not apart of the firm so people sort of know you but you aren't much more than office services The people I work with are nice and have done a nice job in teaching me as I came knowing nothing. I worked at one firm for epiq and if I had to stay there I probably would have quit as upper management is very intense for no real reason. It is not life or death for this job and I felt like she treated it that way There was a special case for some overtime but I do not see that continuing on in the future, One coworker told me in his year there this was the first time he had gotten overtime Onboarding process was through although somewhat long but at least remote Hiring process relatively easy, although the way they reach you is through your personal number for any number of things there doesn't seem to be a stop to that as you work within the firm. Higher management will call you on your personal number, I am not sure if that is normal but it does make me uncomfortable

Cons

they will say it is good if you are wanting to go to law school (Others were also told this story) THIS IS NOT THE CASE. In that regard I feel lied to, I am essentially a glorified mail/copy person that also does a little bit of hospitality if you are sick and need to take time off within the first 90 days you get written up--NO EXPECTIONS No compensation for parking but this was made clear in the beginning that it would be the case Doesn't seem like there is much room for growth, Coworker said they asked for a raise and to be kept on a permanent position (as he was a floater) was told no and really wasn't given a raise (this guy was very good at what he did) ONLY AFTER he quit did they bombard him to get him to stay by saying he could stay at this firm permanently and would get a raise....I found this quite insulting I really haven't met anyone who has stayed much past 2 years They have not hired anyone for this position (entry level) and they have been looking for at least a few months

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Epiq Response
1y
While we regret your experience has not meet your expectations, we encourage you to reach out to your HR business partner to discuss your concerns in more detail.

Explore other reviews about Epiq

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Easy Onboarding process, people seem nice.

Cons

None so far but I will update my review if so

1.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Trainer was friendly and knowledgeable

Cons

certain issues with verification was not addressed, asked multiple times for help but was not addressed so I was released from the position I would not recommend

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