Great place to get experience, but poor work-life balance - Technical Services Engineer Epic Employee Review

3.0
28 Aug 2020
Recommend
CEO approval
Business outlook

Pros

- Many opportunities to take on challenging projects - Great pay and insurance - On campus food is yummy and cheap

Cons

- Expected to work 45+ hrs/week (hard to say no when everyone is doing it) - Expected to volunteer for 12 hr overnight or weekend shifts multiple times per year, which doesn't net any additional compensation or PTO - They tried to make people come back to work on campus during COVID-19 despite outcries from employees - Many difficult customers and bad managers - sometimes you get lucky, but it seems like most of the time you don't - Draconian work from home policies - Technology stack is outdated

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5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Impact: You are part of creating systemic level change for healthcare organizations. You get to be on site and work directly with providers and see how these changes impact their communities. People: Extremely smart and capable. I feel like I can rely on my team in a way I haven't at previous employers. New hires are entry level, so there's a strong community for people in a similar stage of life. Culture: Quirky but in a real, unique way. People are collaborative and celebrate shared accomplishments. The campus enshrines a very specific (and fun!) vibe. Location: Madison is awesome. Benefits: The health insurance is unparalleled. Sabbatical is a super cool perk too. Growth: A lot of autonomy and responsibility allows people to rise to the challenge. Stability: Solid industry, no lay-offs.

Cons

Remote work flexibility: 5 days a year

3.0
16 Jun 2020
Recommend
CEO approval
Business outlook

Pros

Autonomy, independence, culinary, cool campus

Cons

Blackbox management, upper management is out of touch

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