Great opportunities and impactful mission, but potential for overwork - Technical Support Engineer Epic Employee Review

4.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- There is a lot of opportunity and responsibility early on in your career - Lots of areas to grow - Mission is good and impactful - Ability to travel and have an international career - People are great

Cons

- Work is dependent on your TL and your application - Projects are dependent on your PM and project leads - Mission led culture can lead to overwork

Explore other reviews about Epic

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Impact: You are part of creating systemic level change for healthcare organizations. You get to be on site and work directly with providers and see how these changes impact their communities. People: Extremely smart and capable. I feel like I can rely on my team in a way I haven't at previous employers. New hires are entry level, so there's a strong community for people in a similar stage of life. Culture: Quirky but in a real, unique way. People are collaborative and celebrate shared accomplishments. The campus enshrines a very specific (and fun!) vibe. Location: Madison is awesome. Benefits: The health insurance is unparalleled. Sabbatical is a super cool perk too. Growth: A lot of autonomy and responsibility allows people to rise to the challenge. Stability: Solid industry, no lay-offs.

Cons

Remote work flexibility: 5 days a year

3.0
16 Jun 2020
Recommend
CEO approval
Business outlook

Pros

Autonomy, independence, culinary, cool campus

Cons

Blackbox management, upper management is out of touch

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