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      Enhance Media

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      Enhance Media reviews

      A fantastic place to work - PPC Consultant Enhance Media Employee Review

      5.0
      15 Jul 2024
      Ppc consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      The team are fantastic, everyone get's along and there is great support in place. Their processes and ways of working are genuinely brilliant and above the standard of other agencies. You will learn so much working here and regular socials mean it really does feel like a family. The owner is a nice guy too and does a great job to keep business flowing and everyone happy.

      Cons

      This is more a factor of agency life, but because they have such set ways of working, it means you won't necessarily be prepared to jump into the same level role elsewhere. We hired people as seniors that ended up being junior by our standards, and likewise many mid or even senior level staff at Enhance Media would be considered junior-mid elsewhere. When I left I found I lacked many skills that would usually be done by someone in my role because they were either not required for recruitment or done by another department.

      Explore other reviews about Enhance Media

      4.0
      8 Jul 2024
      Ppc specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      - A lot of the directors are very open to being unofficial "mentors" which is nice. - Good support systems in place - Good training tracks in place - Well-known and established clients - Strong and regimented processes - Good development - Inspiring Managing Director who is very good at "rousing the troops" - Monthly updates are beloved within the company due to the MD's speeches - Strong and young leadership team - Transparent service areas - Great xmas socials - Remote and hybrid working

      Cons

      - Lower than market pay rate and lack of pay reviews for PPC team, especially PPC management and team leads, despite the amount of work that has to be done quickly and to a very high quality. - Web dev team need a proper manager in place who understands web dev and has enough time to actually support and manage the team. They always looked too busy and burned out. - Lack of understanding around neurodiversity and burnout (burnout caused by the workload and constant deep work). This combination will be confused with other mental health issues and so will be incorrectly developed/supported on. - Misunderstanding of the symptoms and eventual reactions from burnout (anger, frustration, irritation, feeling down etc). Rather than trying to fix/help the reaction, prevent burnout in the first place. - Some types of development from senior management felt like you're being tested/prodded/poked in order to build "resilience" and/or create "boundaries". While the intent is to help, it actually has the opposite effect for certain types of people, especially if they're burned out. Try explaining what resilience is, why resilience is needed, how to build it and perhaps do a 1:1 role play for this and for boundary building. That way you're helping the person to walk themselves through it, rather than leaving things open to interpretation.

      2.0
      4 Sept 2024
      Prefer not to state
      Recommend
      CEO approval
      Business outlook

      Pros

      Great clients, diversity. The people.

      Cons

      They will take people who are eager to learn, chew them up and spit them out, with an owner who doesn't care. Don't earn too much or you'll get the chop. Micromanagement Blame culture Those who suck up are golden boys who cant do wrong, Lying to clients.

      3
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      Enhance Media Response
      1y
      It’s difficult to reply professionally to a personal review but it’s important to learn what we can. The idea either I as MD or the leadership team or the line managers don’t care is so far off the mark it’s strange. We’ve got one of the best cultures I’ve ever worked in. We support each other like no other business I’ve come across. We’re not perfect - but this one is simply not accurate. The idea that people who learn are “spat out” doesn’t make sense - the more someone knows, the more we do to retain them - doing anything else would just be silly. I wish you had been specific, or had talked to me, because if we can do more, we will. We’ve got an incredibly clever team and we want to look after everyone. (BTW Our attrition rate is less than a third of the industry average so we must doing something well but we're always open to improving). As for “don’t earn too much” or other points - we operate on a meritocracy so this comment might refer to someone not being able to deliver the quality at the level they are paid. Even then we would support, train and assist - and only then would we manage someone out of the business. We won’t pay for low quality. That’s true and is only fair on everyone else. There’s a lot we can improve on and we’ll always try to do so. We've got incredible processes (everyone who joins says so) but we only micromanage when performance is poor. We also welcome genuine critique of the business and we do internal meetings all the time (and with everyone) to try to improve and ensure people are listened to. We’ve managed people out of the business who have under performed or if we changed strategy. That’s part of life but we try to do so with respect and professionalism. We welcome constructive criticisms of Enhance and we’re not perfect. It's hard to be more specific because your review is anonymous but if you email me directly I’ll listen and genuinely do what we can to learn from everything you say. You can also talk to our office manager. Any valid points - we honestly want to learn from them. We mean that. We wish you well with your future career.
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