Average employer - Customer Service Specialist Enbridge Employee Review

Pay is fair Plenty of growth opportunities

The scope of work limited to gas field

Great local coworkers who care about their work and support one another. Strong regional culture with many dedicated and capable people. Decent benefits and valuable experience in a large organization. Local teams have continued to perform well through significant change.

Micromanagement exists across too many levels of the organization, which slows progress and hurts morale. Corporate leadership often feels disconnected from regional teams and does not always communicate changes clearly or effectively. Decisions that impact U.S.-based employees can lack context, transparency, or understanding of local realities. There also appears to be a gap in workplace culture and management style between headquarters and regional operations. While local teams remain strong, broader leadership issues create unnecessary frustration and make it harder for people to do their jobs well.