This is still a call center - Senior Retirement Consultant Empower Employee Review

3.0
24 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Remote work. Direct leaders/ managers are experienced in the role. Clear targets and expectations ( even if unrealistic). Pay is reasonable. No forced for overtime.

Cons

Remote work is great, but don't forget most companies don't trust even their sales focused roles to be self managed. Most if not all of the first line leaders were in the role, so they don't micro manage, but upper management Director+ are constantly seeking ways to show their value with micro management, and out dated guidance/ improvement initiatives. The quicker you accept that they want to manage like a call center for max efficiency, you will realize all the work life balance talk is not really for you. It's for the exempt/salaried positions.

Explore other reviews about Empower

5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexible Schedule Unlimited PTO Competent Management

Cons

No real cons to point out

2.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It is a consistent paycheck in an industry that isn't going anywhere. The benefits are average to slightly below average. If you are lucky, your immediate manager will be a real person and not just a faceless suit.

Cons

A caution to the culture : Empower is more interested in APPEARING to be a good place to work instead of actually being a good place to work. The employees were instructed by HR to leave a Glassdoor review IF we enjoy working at Empower. They made no mention of everyone leaving honest feedback regardless of their feelings about the company. That is incredibly telling about the culture and priorities of the company.

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