-There have been massive layoffs consistently since 2024 with very little explanation or autonomy until it happens.
-Local branch closures throughout; larger metro areas are made the focus.
-Sales has been all over the place, minimal training, no structure, no autonomy, no transparency, no communication with ops, and so much turnover on top of layoffs due to underperforming sales managers.
-Constant restructuring of leadership, and although direct leadership is great.. the changing of higher leadership and restructering is completely unnecessary. Billy is no longer with the company as CEO.