Emburse

Winning Hearts losing Employees - Senior Sales Executive Emburse Employee Review

1.0

3 Mar 2023

Recommend

CEO approval

Business outlook

Pros

Before the current leadership, employees were willing to help each other, but now it's each person trying to climb to the top. If leadership asks for your input, they will likely take it and run with it as their own, so be careful. Still, a few good employees around that will help you if needed, but most have left over the past two years.

Cons

The development team hasn't added new features to the core products in years. Their idea of a product update is to make the product roadmap that doesn't contain anything public to our customers. The development team spends time on projects the ELT has given them that yield little in return when they should listen to customers on what they need. As the company needs to catch up in the space, the sale team is told no discounts and to sell on value. I hate breaking the bad news; the value isn't there anymore. The company needs help with its identity of what they want to be; I recommend going back to what was working before this leadership team took over. The Virtual Coffee Chats are incredibly depressing as the executive team is all over the map with their comments and the company's direction. One minute you are worried about your job the next minute, the company is doing amazing things.

Emburse Response

I really appreciate your candid feedback. It’s concerning to hear about your experience with some employees and your thoughts about our products. I'd encourage you to meet with me, your manager, and/or a member of our People Operations team to discuss any of these items further. At our most recent Virtual Coffee Chat, we shared a lot of details about our product roadmap and that we’ll be providing monthly updates. Emburse remains focused on delivering best-in-class expense management and spend optimization solutions and knows customers find value through their ability to eliminate administrative tasks, enable systematic controls, and uncover insights that impact their bottom line. Our leadership team also feels strongly that the product and growth strategy has been working, as evidenced by our ability to grow revenues by 22% in 2022 despite a difficult economic environment. Thank you for being here and sharing your thoughts with us. - Danielle Tabor, Chief People Officer

Winning Hearts losing Employees - Senior Sales Executive Emburse Employee Review

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