Ellucian never learns - Principal Architect Ellucian Employee Review

1.0
26 Feb 2016
Recommend
CEO approval
Business outlook

Pros

Have some good products and great potential Pay was decent, not great Decent benefits

Cons

Lots of cons, unfortunately. I spent 10 years working for Ellucian and when I left I never received an exit interview. My manager never called to thank me for my years of service, in fact no one called me on my last day. No one explained the exiting process so I had to dig it out of HR. Management could care less when quality people leave. Very short sighted. It takes years to train technical people and Ellucian just lets them walk out the door. Policies and procedures are more important than people. I left for this reason. I also left for better pay (I received a 15% pay increase by leaving), better work environment, and a better company. Direct line managers are so swamped with other things that they never contact you but during evals they suddenly know everything about you. Upper management speaks the speak but doesn't walk the walk. They say we were doing great but our division was failing and no one would intervene. Sad experience but it paid the bills.

Explore other reviews about Ellucian

5.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Work-life balance is amazing, great team to work with. Lots of opportunities to advance and learn new things

Cons

None. I've had an amazing experience working for Ellucian!

1
1.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Ellucian had some genuinely brilliant people. I mean real talent. Smart engineers, sharp support people who could look at a broken system and somehow see both the problem and the political disaster hiding behind it. A lot of people there cared deeply about higher ed. They understood that colleges and universities are not just “customers.” They are institutions trying to keep students moving, faculty supported, and operations alive with systems that often looked held together by duct tape, PLSQL scripts, and institutional trauma.

Cons

Then there was the C-suite. Every company has executives. That’s normal. But this group often felt less like corporate stewards and more like LinkedIn influencers who accidentally wandered into an ERP company. They seemed distant. Aloof. Not deeply engaged with the actual work, the clients, or the people carrying the weight. There was a lot of executive polish, a lot of corporate language, a lot of “vision,” but not always the kind of grounded leadership that makes employees say, “I trust these people with the future of the company.” At times, it felt like the people closest to the customers understood the business better than the people paid the most to lead it.

4
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