Scary bad place - Senior Systems Administrator Ellucian Employee Review

1.0
5 Aug 2016
Recommend
CEO approval
Business outlook

Pros

Long ago when it was Collegis it was a good place to work, then it got much worse. Much, much worse...

Cons

By the time I left it had been sold/bought twice and was downsizing to do the same again. Strategies changed every 3-4 months and managers were changed around just as frequently. We couldn't get any standardization of process, no proactive work could be done, and it was always just do whatever the client wanted even if they were shooting themselves in the foot. Sales would sell anything and somehow it was on the techs when it couldn't be done/delivered. So called "cloud services" was even worse - very fast turnover of managers and employees there and a complete lack of understanding and skills for both. They also didn't have a clue how to manage/integrate the people who remotely supported sites even though those were the people that started with the company and kept a good flow of income. Also, annual raises, when they were given, were always less than 2% - not even keeping up with cost of living.

Explore other reviews about Ellucian

5.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Work-life balance is amazing, great team to work with. Lots of opportunities to advance and learn new things

Cons

None. I've had an amazing experience working for Ellucian!

1
1.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Ellucian had some genuinely brilliant people. I mean real talent. Smart engineers, sharp support people who could look at a broken system and somehow see both the problem and the political disaster hiding behind it. A lot of people there cared deeply about higher ed. They understood that colleges and universities are not just “customers.” They are institutions trying to keep students moving, faculty supported, and operations alive with systems that often looked held together by duct tape, PLSQL scripts, and institutional trauma.

Cons

Then there was the C-suite. Every company has executives. That’s normal. But this group often felt less like corporate stewards and more like LinkedIn influencers who accidentally wandered into an ERP company. They seemed distant. Aloof. Not deeply engaged with the actual work, the clients, or the people carrying the weight. There was a lot of executive polish, a lot of corporate language, a lot of “vision,” but not always the kind of grounded leadership that makes employees say, “I trust these people with the future of the company.” At times, it felt like the people closest to the customers understood the business better than the people paid the most to lead it.

4
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