15 Nov 2015
Ellis Crow Solutions Response
10yThank you for taking the time to write about your experience and I am sorry to hear it was a negative one.
I am the co-owner and partner of ECS and would like to address a few of your points.
I would like to start by apologizing for my delayed response. Many changes have taken place here at our company over the past few months both big and small. One big change is that we are no longer located in downtown Manchester which does help alleviate some of the issues we were having with the drug problems that have been running rampant here in new England not just Manchester NH. Our thoughts are with these people in hopes that seek and receive the help they so desperately need to overcome there disease.
With our move we now have plenty of free and accessible parking -big plus! Previous payroll issues we have had are now less likely that we have two people now submitting payroll to our professional payroll company Paychex - we do use a electronic time clock and if an employee does not report a incorrect "punch in or out" it can effect their hours. We do our best to put a checks and balances in place and have improved greatly.
As far as sexual harassment goes, we have trained HR people lead meetings to all employees regarding code of ethics within our company as well as following state and federal guidelines. We take all complaints seriously and will never tolerate employees that cause others to feel uncomfortable or otherwise.
Lastly, regarding your opinion of the 'Boss' - we all have people in life we meet that we don't care for whatever the reasons. I am not here to judge your opinion of your former 'boss'- I know it wasn't me as I was on maternity leave. I would like to mention that not everyone is cut out for our types of positions on the phones. It's hard work at times and like anything else you get out what you put in. In addition to all mentioned, again I'm sorry to hear you had a poor experience, I wish you well on all your future endeavors.