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      Elevance Health

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      Elevance Health reviews

      RN Case Manager - RN Case Manager Elevance Health Employee Review

      1.0
      23 Sept 2015
      Rn case manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Anthem allows telecommuting, and compensation is above average

      Cons

      Anthem has created a culture of fear, "motivating" staff with punitive measures. All of the case managers are now on a call center, CM's are not allowed to manually call members, and are given write ups and put on performance improvement plans for any deviation from the dialer/call center. All calls are listened to by off shore, non medical staff, if a case manager is on the phone too long, or off the phone too long, he/she is sent a instant message advising to get back to work, or wrap up call/etc. It is a factory mentality, that is now very fear based. When I resigned after 15+ years many nurses had either quit, or gone on stress leave.

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      5.0
      15 May 2026
      Data analytics
      Recommend
      CEO approval
      Business outlook

      Pros

      Free Food, Nice Office view, Flexible hours, and Incredible people.

      Cons

      Mid town traveling, nothing else

      2.0
      22 May 2026
      Consumer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Good Benefits and insurance Groceries benefit School reimbursement Gym benefits Hospital indemnity Insurance Remote work convenience

      Cons

      Pay rate never really goes up. Prefer to promote inexperience outsiders than from within. Low pay At the whim of Manager Favoritism Political Pretentious Metrics based of friendship with Management Hard to move up of you don’t suck up to a Manager or be political or be part of their click and group. QIP is also at the whim of the manager. Faulty metrics where you are blamed for FCR failures even when you fixed the issue on your first call and but because the member called in multiple times to other associates who didn’t help. Or do their job, they blame you for first call resolution when you never talked to the member till you resolved it. This is really messed up and it affects your QIP.

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