Pros
Work from home full time Awesome coworkers Manager in my department is good Great diversity/inclusion Regular raises and bonuses Opportunities to transfer departments or to different areas of the country
Cons
Difficult to move up in the company No accountability-you are stuck fixing others mistakes. The person who made the mistake does not have to do anything. It will be you who is penalized if you do not check others work and fix their errors in addition to your work. Too much pressure with not enough staffing. Management expects you to get the job of 3 people done which is impossible Health insurance is way too expensive. We work so hard and save the company so much money but our insurance rates are out of hand. And they increase every year. Decisions are made without checking with the actual people who do the work to see how it would be received. This shows a lack of caring about employees. Back when they were amerigroup, we used to have parties, outings to coney island, ice cream socials. Now we get absolutely nothing, not even a pen. A party or outing isnt necessary but it helps morale. Our morale is so low right now. Last year, over 20 people quit within 2 months. Upper management doesnt care about why people are so unhappy. The company will not go broke doing something nice for its employees like other companies do.